Terms of service
GENERAL TERMS AND CONDITIONS (GTC)
OVERVIEW
Welcome to IDekron.
The terms “we”, “us”, and “our” refer to Farha Naz, trading under the business name IDekron.
IDekron operates this online store and website, including the associated information, content, features, products, and services. Our online store is provided through the Shopify e-commerce platform.
These General Terms and Conditions (“GTC”) apply to contracts for the purchase of our goods and, where applicable, to individually custom-made products concluded between you and IDekron.
Information about the processing of personal data can be found in our Privacy Policy.
SECTION 1 – ACCESS AND ACCOUNT
To place orders in our online store, you must have legal capacity in your country of residence or be at least the age of majority where required by law.
To use certain functions of our store or place an order, information such as your email address, billing address, payment information, and shipping address may be required.
You are required to provide the information necessary for your order completely and accurately and to notify us of changes in due time where necessary.
If you use a customer account, you are responsible for maintaining the confidentiality of your login credentials and for activities carried out through your account.
SECTION 2 – OUR PRODUCTS
We make every effort to display and describe our products as accurately as possible in the online store.
Many of our products are handmade. These include in particular rugs and, where applicable, other handcrafted art and interior items.
Because of the handcrafted production process, minor variations typical of handmade products may occur in color, texture, shape, or dimensions. Such minor variations do not constitute a defect where they do not materially impair the agreed characteristics of the product.
Please also note that colors displayed on screen may differ from the actual product color depending on the screen, device, and individual display settings.
Product descriptions, ranges, and availability may be updated or changed by us. Contracts already concluded remain unaffected.
SECTION 3 – ONLINE ORDERS AND CONTRACT FORMATION
The presentation of our products in the online store generally does not constitute a legally binding offer, but an invitation to place an order.
By clicking the button “Order with obligation to pay” or another checkout button that is clearly labeled to the same effect, you submit a binding offer to purchase the goods contained in your shopping cart.
Unless otherwise stated in the relevant order process, we accept your order by sending you an order confirmation by email. The purchase contract is concluded when this declaration of acceptance reaches you.
The details of your order, including the product, price, shipping address, and selected payment method, are set out in the order confirmation.
Statutory provisions and our separate Right of Withdrawal and Return Policy apply to withdrawals and returns.
SECTION 4 – INDIVIDUAL CUSTOM-MADE PRODUCTS
For rugs in particular, we offer the possibility of individual custom-made production.
An inquiry submitted through our website, by email, or by another method does not initially constitute a binding order.
Before an individual product is made, we coordinate the essential product characteristics with you. These may include in particular:
- dimensions and shape
- design and styling
- colors
- materials
- manufacturing method
- other individual features
- price
- and the expected production and delivery time
After the coordination process has been completed, you will receive an individual quotation or a summary of the agreed specifications and total price.
The contract for the custom-made product is concluded when you expressly accept our individual offer in text form, for example by email, or make the agreed first payment.
We begin production only after you have approved the final specifications or final design and the agreed first payment has been received by us.
For individually custom-made products, payment may be agreed in two stages:
- 50% of the agreed total price is due after approval of the final version and before production begins.
- The remaining 50% is due after the product has been completed and before shipping.
Alternatively, full payment before production begins may be agreed.
The applicable payment terms will be expressly stated in the individual quotation or invoice.
Pursuant to § 312g(2)(1) BGB, there is generally no statutory right of withdrawal for goods that are not prefabricated and for whose production an individual choice or decision by the customer is decisive, or that are clearly tailored to the customer's personal needs.
Statutory rights in the event of defects remain unaffected.
SECTION 5 – PRICES AND PAYMENT
All stated prices are final prices in euros unless another currency is expressly indicated.
Because the small-business regulation pursuant to § 19 UStG applies, VAT is not shown separately.
The payment methods available in each case will be communicated to you in the online store, at checkout, or, for individual orders, in the relevant quotation or invoice.
When placing an order, you must provide complete and accurate payment and billing information.
By using a payment method, you confirm that you are authorized to use that payment method.
Price changes, discounts, or promotions apply only to future orders unless expressly agreed otherwise. Contracts already concluded are not affected.
For individually agreed custom-made products, the price confirmed in the relevant individual quotation is decisive.
SECTION 6 – SHIPPING AND DELIVERY
Unless expressly agreed otherwise, delivery is made to the shipping address you provide.
Shipping is free worldwide unless expressly stated otherwise in the specific product offer or individual quotation.
Any import duties, import taxes, or other import charges arising in connection with the agreed delivery will be borne by us unless the specific offer expressly provides otherwise.
Expected production and delivery times are communicated on the relevant product page, during the order process, or, for custom-made products, in the individual quotation.
For individually custom-made products, the stated production time generally begins only after you have approved the final specifications or final design and the agreed first payment has been received.
For handmade products, production or delivery times may change in individual cases for production- or transport-related reasons. We will inform you of material delays.
If you place an order as a consumer, we generally bear the shipping risk for loss of or damage to the goods until the goods are handed over to you, unless otherwise provided by law.
SECTION 7 – INTELLECTUAL PROPERTY
The content provided through our website, in particular trademarks, logos, texts, photographs, images, graphics, videos, product presentations, and designs, is protected by copyright, trademark law, or other legal rights to the extent that we hold the corresponding rights.
Without our prior consent, protected content may not be reproduced, distributed, modified, or used commercially beyond uses permitted by law.
Third-party rights in content displayed on our website remain unaffected.
SECTION 8 – OPTIONAL TOOLS AND EXTERNAL LINKS
Our website may contain functions, content, or links provided by third parties.
The third party's own terms and conditions and privacy provisions may apply to the content and services of external providers.
The respective provider is generally responsible for the content of external websites over whose design we have no control.
In all other respects, our liability in connection with use of our website and external services is governed by applicable law.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our online store is provided through the Shopify e-commerce platform.
Contracts for the purchase of our products are concluded exclusively between you and IDekron or Farha Naz.
Shopify is not the seller of our products and is generally not a party to the purchase contract between you and IDekron.
SECTION 10 – DATA PROTECTION
Personal data that we process in connection with our online store or an order is processed in accordance with our Privacy Policy and applicable data-protection law.
Further information on the nature, purpose, legal basis, and duration of data processing, as well as your rights, can be found in our Privacy Policy.
SECTION 11 – ERRORS AND INACCURACIES
Despite careful review, information in our online store may occasionally contain typographical errors, technical errors, inaccuracies, or incomplete information.
This may concern, for example, product descriptions, prices, promotions, shipping information, or availability.
We are entitled to correct such errors and update information at any time.
Contracts that have already been validly concluded generally remain unaffected. Statutory rights, in particular in the event of a material error in a declaration or data entry, remain reserved.
SECTION 12 – PROHIBITED USE
You may not use our website or its content for unlawful purposes or to infringe the rights of third parties.
In particular, it is prohibited to:
- distribute malware, viruses, or other harmful code
- circumvent technical protective measures without authorization
- manipulate or access systems or data without authorization
- or use automated systems in a manner that impairs the security, availability, or functionality of our website
Uses permitted by law remain unaffected.
SECTION 13 – SEVERABILITY
If individual provisions of these General Terms and Conditions are or become wholly or partially invalid, the validity of the remaining provisions generally remains unaffected.
Where a provision is invalid, the applicable statutory provisions shall apply in its place.
SECTION 14 – GOVERNING LAW
The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
If you are a consumer and, at the time the contract is concluded, your habitual residence is in another country, mandatory consumer-protection provisions of the country of your habitual residence remain unaffected insofar as such provisions cannot be excluded by a choice of law under the applicable legal rules.
SECTION 15 – CONTACT INFORMATION
If you have questions about these General Terms and Conditions, you can contact us at the following email address:
info@idekron.de
Our contact details:
Trade name: IDekron
Owner: Farha Naz
Business address:
Lenzenbergstraße 79
65931 Frankfurt am Main
Germany
Email: info@idekron.de
VAT identification number pursuant to § 27a UStG:
DE463083147
Economic identification number pursuant to § 139c AO:
DE463083147-00001
The small-business regulation pursuant to § 19 UStG applies.